Get in Touch With Us
Questions about a sweepstakes casino listing, a detail that looks out of date, or an idea for something we should cover — this is the place to start. Below you will find the best ways to reach us and what to expect once you do.
How to Contact Us
Email is the most reliable way to get a message to our team. We read every one and aim to reply within two working days. The more detail you include upfront — the platform you are asking about, the specific issue, any relevant screenshots — the faster we can give you a useful answer.
Write to us at [email protected]
We do not use automated replies in place of a real response. When you hear back, it will be from someone who has actually read your message.
What We Can Help With
Most messages we receive fall into one of these categories:
- Questions about sweepstakes casinos — If something on the site is unclear, or you want more context about how a platform works, how the dual-currency model operates, or what redemption involves, feel free to ask.
- Accuracy and corrections — Our listings are researched and reviewed, but welcome offers change, state availability shifts, and terms evolve. If you spot something that looks wrong or outdated, please flag it. We take accuracy seriously and act on reader tips quickly.
- Content suggestions — Have a platform you think we should review, or a question you keep seeing that we have not addressed? We genuinely use reader input to shape what we cover next.
- Partnership and commercial enquiries — If you represent a sweepstakes casino operator or a related organisation and would like to discuss how we work together, introduce yourself and outline what you have in mind. We will explain how our editorial process and commercial relationships operate.
- Responsible play concerns — If you or someone close to you is finding it hard to stay in control of gaming activity, mention it in your message. We will point you toward appropriate support resources in your state.
What We Cover — and What This Site Is
Legitsweepscasinos.com researches and compares sweepstakes casinos operating in the United States. These are platforms that use a promotional sweepstakes model rather than traditional real-money wagering. Players typically receive two types of virtual currency: Gold Coins for entertainment play, and Sweepstakes Coins that can, subject to terms and eligibility, be redeemed for prizes.
Our coverage includes welcome offers, game libraries, loyalty programmes, coin redemption conditions, and state availability. We do not place deposits, play accounts or test withdrawals — our assessments are based on research and verification of publicly available terms.
If your message relates to a specific platform — a listed offer, an excluded state, an age requirement or a redemption threshold — please name the platform and the detail you are querying. That helps us check the right source.
A Few Things Worth Knowing Before You Write
- We cannot give legal advice. Whether a particular sweepstakes casino is available or appropriate for you depends on your state's current laws and the operator's own terms. We can point you toward what to check; we cannot tell you whether a specific platform is definitively legal for you.
- We cannot intervene with operators. If you have a dispute with a sweepstakes casino — a redemption delay, an account issue, a terms disagreement — you will need to contact that operator directly. We have no authority over their decisions.
- Prize redemptions may have tax implications. Sweepstakes prize redemptions can be taxable under federal and state rules. If this applies to you, we suggest keeping records and consulting official tax guidance or a qualified adviser.
- Availability changes. State-by-state eligibility for sweepstakes casinos shifts as operators update their terms and as laws evolve. If a listing looks wrong for your state, let us know and we will verify it.
Our Editorial Standards
This site operates as an independent comparison resource. We may earn commission from some of the platforms we feature, but commercial relationships do not determine rankings or editorial assessments. Our methodology weighs factors like offer transparency, game variety, redemption conditions, and the clarity of each platform's terms — not how much a partner pays.
If you believe a listing misrepresents a platform in any direction — too favourable or unfairly critical — tell us. We will review it against our sourced information and update it if warranted.
Response Times
We aim to respond to all messages within two working days. During periods of higher volume it may take a little longer. We do not leave messages unanswered — if you have not heard back after five working days, it is worth checking your spam folder and, if needed, sending a follow-up.
Before You Get in Touch
If your question is about how sweepstakes casinos work in general — the no-purchase-necessary rule, how Sweepstakes Coins differ from Gold Coins, or which states currently restrict access — the answer may already be on this site. Browsing our listings and reviews is often the fastest route to what you need. For everything else, email us and we will get back to you.